Overview:

At Mostadam, we are committed to ensuring a premium and personalized shopping experience for you. To achieve this, we collect your personal data.

We believe in full transparency, so whenever we collect data, we clarify the purpose of its use and how it is processed.

Our Commitment to You:

We handle your data with honesty and clarity and always inform you of the reason behind its collection.

We do not share your data with any third parties unless necessary—such as, but not limited to, coordinating product delivery or returns.

We respect your privacy, and you have the right to inform us at any time if you wish to stop the processing of your data.

Data Protection:

To ensure a safe and satisfying experience, we prioritize your privacy and the security of your data.

We adhere to the highest security standards and ensure that your data is processed in accordance with the Personal Data Protection Law in the Kingdom of Saudi Arabia, which guarantees the protection of your information and preserves your rights.

Electronic Communications:

You acknowledge and agree that communication with you via your registered email address, mobile number, platform notifications, or any written electronic means is valid and legally binding.

Log Files:

Mostadam follows standard procedures in using log files. These files record visitors to the website and are part of our service analysis.

The information collected in the log files includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), time stamps, referring/exit pages, and the number of clicks.

This data cannot be used to personally identify the visitor—it is solely for general analysis and website improvement.

Cookies:

Cookies are small text files stored in your browser or device when you visit a website or app. They enhance your browsing experience by remembering your preferences, so you don't have to re-enter information repeatedly.

Types of Cookies:

• Essential: Necessary for the website to function (e.g., logging in and completing payments).
• Customization: Remember your settings, such as language or nearest store.
• Performance Improvement: Analyze your usage of the site to improve performance and usability.
• Advertising: Show relevant ads based on your interests without identifying you personally.

Some cookies are temporary (deleted when you close the browser), while others are persistent (remain until deleted or expired).

Third-Party Privacy Policies:

Mostadam's Privacy Policy does not apply to third-party service providers or advertisers. You are encouraged to review their policies for more information on their practices and how to opt out of certain options.

You can disable cookies through your browser settings. For more information, search for “how to disable cookies” along with your browser name. Note that disabling cookies may cause some site features to stop working properly.

Mostadam Newsletter Subscription:

If you wish to stay updated with new products, special offers, and inspiring ideas, we invite you to subscribe to our newsletter.

When you subscribe, we will store your name and email address so you can receive our latest updates.

To Deliver Relevant Content:

To ensure you receive content tailored to your needs, we may ask for additional information about your preferences.

We will also link your activity on Mostadam (such as searches and purchases) to your profile, so we don’t send information about products you've already purchased or that don't match your taste.

Managing Your Subscription:

You can unsubscribe at any time using the link provided in each message we send.

We will only retain your data for as long as you're subscribed to the newsletter.

Online Privacy Policy Only:

This policy applies exclusively to:

• The Mostadam website and apps.
• Website visitors and users.
• The information they share with Mostadam.

It does not cover any data collected outside the website or apps.

Changing or Deleting Your Data:

We ensure you have full control over your personal information. You can, at any time:

• Know what personal data we hold about you.
• Correct any inaccurate or incomplete information.
• Edit your profile directly through your account on our website.
• Delete your data entirely or partially.
• Stop the use of your data while retaining it for legal needs.
• Obtain a copy of your data in digital format.

To carry out any of these actions, you can:

• Log in to your account and update your data directly.
• Contact us at: contact@mostadam.shop

We fully respect your privacy. However, we may be legally required to retain certain data (e.g., tax records or dispute resolution). In such cases, we will clearly explain the reason.

Remember: You are in control of your data, and our goal is to serve you better while protecting your privacy.

Acceptance and Updates to the Privacy Policy:

By continuing to use the Mostadam platform, you agree to:

• This Privacy Policy and all its terms.
• Review the policy periodically for any updates—we recommend checking this page from time to time.

If we make major changes, we will notify you.

This Privacy Policy was last updated on July 1, 2025.